Privacy Policy

Effective Date: 27 May 2024

ZH Distribution ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.zhdistribution.com and use our services. By using our website and services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

1.1. Personal Information: We may collect personal information that you provide directly to us when you register on our website, place an order, subscribe to our newsletter, or contact us. This information may include your name, email address, phone number, billing and shipping address, and payment information.

1.2. Non-Personal Information: We may collect non-personal information automatically when you access our website. This may include your IP address, browser type, operating system, referring URLs, and information about your usage of our website.

1.3. Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track activity on our website and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

2. How We Use Your Information

2.1. We use the information we collect for various purposes, including:

To provide, operate, and maintain our website and services
To process and manage your orders and payments
To improve, personalise, and expand our website and services
To communicate with you, including sending you updates, newsletters, and promotional materials
To respond to your comments, questions, and provide customer support
To monitor and analyse usage and trends to improve your experience on our website
To detect, prevent, and address technical issues and fraudulent activities

3. How We Share Your Information

3.1. We may share your information in the following circumstances:

With Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, order fullfillment, and data analysis.
For Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
With Your Consent: We may share your information with third parties when we have your consent to do so.
As Required by Law: We may disclose your information when we believe disclosure is necessary to comply with applicable law, regulation, or legal process.

4. Data Security

4.1. We take reasonable measures to protect your information from unauthorised access, use, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Data Protection Rights

5.1. Depending on your location, you may have the following data protection rights:

Access: You have the right to request copies of your personal data.
Rectification: You have the right to request that we correct any information you believe is inaccurate or incomplete.
Erasure: You have the right to request that we erase your personal data, under certain conditions.
Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
Data Portability: You have the right to request that we transfer the data that we have collected to another organisation, or directly to you, under certain conditions.

6. Links to Other Websites

6.1. Our website may contain links to other websites that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

7. Changes to This Privacy Policy

7.1. We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

8. Contact Us

8.1. If you have any questions or concerns about this Privacy Policy, please contact us at:

ZH Enterprises LTD
167-169 Great Portland Street, 5th Floor
London, W1W 5PF
England
Email: hello@zhdistribution.co.uk
Phone: 02031938821

By using our website and services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.